AI-Powered Follow-Up for Med Spas

Book Every Aesthetic Lead in Under 60 Seconds

Filler and Botox inquiries go cold fast. We text them back before they book somewhere else.

<60s
Response Time
24/7
Always On
391%
More Conversions
9:41

Glow Aesthetics

Text Message

12:54 PM

Hi Jess, this is Mia from Glow Aesthetics! Saw you asked about lip filler. Want me to grab you a consult this week?

6:54 PM

Yes please! Thursday if you have anything.

6:54 PM

Got Thursday open. 2pm or 4pm work better?
iMessage

See It in Action

A real patient inquiry, answered in seconds and booked into a consult. Here's what your front desk would see.

9:41

Glow Aesthetics

Text Message

12:54 PM

Hi, do you do lip filler? Looking for something subtle.

12:54 PM

Hi Jess, this is Mia with Glow Aesthetics! Yes, our injector Dr. Lena does natural-looking lip filler all the time. Have you had filler before?

6:54 PM

First time. A little nervous honestly.

6:54 PM

Totally normal. We always start with a free consult so you can ask questions before anything happens. Want me to get you on the books?

6:55 PM

Yes! Anything Thursday?

6:55 PM

Thursday 2pm with Dr. Lena is open. Want me to hold it?
iMessage
Every Lead. Every Time.

Speed-to-Lead: Why the First Spa to Reply Books the Patient

The first spa to respond wins 78% of the time — whether they want or anything else.

<60s

Average response time

+68%

More leads converted

-40%

Fewer leads lost

24/7 Coverage
SMS + Email
Lead Qualification
Calendar Booking

Every Minute Counts

Most med spas lose leads to slow follow-up. Here's what changes when you don't.

Under 60-Second Response

Every lead gets a reply before they finish scrolling to the next spa on Instagram.

24/7 Coverage

Nights, weekends, holidays. Your leads don't wait until Monday morning.

AI Qualifies and Books

Asks the right questions, respects your pricing rules, and puts consults on your calendar.

Multi-Channel Follow-Up

SMS, Instagram DMs, email, and form fills all handled automatically so nothing slips through.

Your Calendar Fills Up

More replies means more consults booked. More consults means more Botox, filler, and memberships on the books.

Lead Response Time Data for Med Spas

The research is clear. The faster you respond, the more consults you book. And it's not even close.

391%

More conversions when you respond in under 60 seconds

Source: Velocify
7x

More likely to qualify a lead by responding within the first hour

Source: Harvard Business Review
78%

Of buyers go with the first company that responds

Source: Lead Connect

Sources: Velocify, “The Ultimate Contact Strategy” (2012) · Harvard Business Review, “The Short Life of Online Sales Leads” (2011) · Lead Connect, “Speed to Lead Study” (2020)

How a Lead Becomes a Booked Estimate

Lead comes in. AI responds. Estimate gets booked. Here's the timeline.

0:00

Lead Arrives

A homeowner fills out your form, clicks your ad, or calls your number.

< 60s

AI Responds

Your AI sales rep texts and emails the lead with a personalized message.

< 5 min

Estimate Booked

The AI qualifies the lead and books an estimate on your calendar.

What It Actually Does

Texts leads, qualifies them, and books consultations on your calendar. Here's how.

Texts That Book

Natural, human-sounding SMS and DM conversations that qualify leads and book consultations. No canned chatbot replies.

Emails That Follow Up

Multi-touch email sequences that nurture leads who aren't ready to book yet and win back the ones who went cold.

Aesthetic-Smart Qualification

Knows the difference between a Botox touch-up and a first consultation, lip filler and dermal filler, a laser package and a one-off. Asks the right questions every time.

Compliance Built In

HIPAA-aware messaging, TCPA-compliant texting, opt-out handling, and full conversation logs. You stay covered without thinking about it.

Language Support

Your AI Speaks Your Customers' Language

Most aesthetic leads in your area speak English or Spanish. Our AI handles both fluently, so no patient slips through because of a language barrier.

English
Spanish

Curious how it sounds? Book a demo and hear it in action.

Book a Demo

Live in 72 Hours. No Tech Skills Needed.

We handle the tech. You run your business.

01

We Connect to Your Lead Sources

Google Ads, Facebook, your website form, Angi, Thumbtack — wherever your leads come from, we plug in. Nothing on your end changes.

02

We Build Your AI Sales Rep

Customized with your company name, services, service area, and tone. It texts like someone who actually works at your company.

03

You Show Up and Close

Your calendar fills with qualified estimates. You just show up, do what you do best, and close the deal.

Why Med Spas Choose Top Deck

This isn't a generic chatbot. It's a front-desk sales system built specifically for med spas and aesthetic practices.

Pre-Loaded Scripts

Your AI already knows Botox, filler, laser, and memberships. It handles pricing questions, objections, and booking from day one. No training on your end.

Built for Lead Sources

Instagram DMs, Google Ads, Meta Ads, your booking form, RepeatMD, Aesthetic Record. We connect to wherever your leads come from. Nothing changes on your end.

ROI-Focused

One booked Botox package or filler appointment covers months of service. Most spas see a return in the first week.

See Top Deck in Action

Book a walkthrough and watch our AI handle real med spa inquiries live.

  • No contracts — cancel anytime
  • Live in 72 hours
  • ROI in week one

Limited spots this month. We only take on a handful of med spas at a time so every setup gets hands-on.

By providing your mobile phone number and submitting this form, you consent to receive automated text messages from Top Deck Digital related to your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase. View our Privacy Policy and Terms of Service.

Frequently Asked Questions

Yes. We use HIPAA-aware messaging, signed BAAs, encrypted storage, and access controls. The AI avoids collecting unnecessary PHI and flags anything clinical for your team. Your front desk already texts patients about appointments; we do the same thing, just faster and with better paperwork behind it.

Yes. It knows Botox vs Dysport vs Daxxify, lip filler vs cheek filler, tox touch-ups vs first-time consults, laser packages vs single sessions, and memberships vs one-off visits. It asks the right follow-up questions so your front desk isn't untangling a confused lead at 8am.

However you want. Some spas post unit and syringe pricing; others only give pricing at consultation. You tell us which services have public pricing, which are consult-only, and which run as packages or memberships. The AI follows your rules and pivots to booking the consult instead of dodging the question.

Yes. It connects to your booking system (Boulevard, Aesthetic Record, GlossGenius, Vagaro, Mindbody, Google Calendar) and books consults or services directly. It respects your providers, rooms, buffer times, and deposit rules. The patient gets a confirmation; you get a booked slot.

Under 60 seconds. Every time. Nights, weekends, holidays. The average med spa takes hours to reply to a DM or form fill, and by then the lead has already booked somewhere else. We respond while they're still on your site.

It hands off to your team. Anything about contraindications, medical history, pregnancy, medication interactions, or anything that should come from a provider gets flagged and routed to you with full context. The lead isn't ghosted and your team isn't put in a weird spot.

Plans start at $497/mo plus a one-time setup fee. Every plan includes the AI rep, CRM, and integrations with your booking system. One extra booked Botox package or filler consult per month usually covers a year of service. Book a demo and we'll map a plan to your lead volume.

No long-term contracts. Cancel anytime, no penalties, no hoops. We keep spas because the system books consults, not because there's a contract in the way.

Most spas are live within 72 hours. We connect your lead sources, plug into your booking system, and build your AI rep around your services, providers, and pricing rules. You tell us how your front desk handles the top 20 questions; we handle the rest.

Yes. We integrate with Boulevard, Aesthetic Record, GlossGenius, Vagaro, Mindbody, Jane, and most major platforms. We don't replace your booking system; we feed it qualified leads and confirmed consults automatically.

No. We connect to whatever's already generating leads: your booking form, Instagram DMs, Meta Ads, Google Ads, or landing pages. If it brings in a lead, we can pick it up. Nothing on your end has to change.

Most don't, and the ones who do don't mind. The messages are warm, specific to your spa, and on-brand. Patients care about getting a real answer and a booked time slot. Whether that comes from your front desk or your AI rep, they remember the spa that actually replied.

Still have questions? Let's talk.

Book a Demo